Privacy Policy for 12Trybes.com

Welcome to 12Trybes.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services.

1.1 Personal Information

When you create an account, place an order, or contact us, we may collect:

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely by third-party payment providers)
Account login credentials

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Time and date of visits
Referring URLs

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Improve website performance
Enable shopping cart functionality
Analyze website traffic

You can disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and updates
Improve our website and services
Prevent fraud and unauthorized transactions
Send promotional communications (only if you opt-in)
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data.

We may share your information with:

3.1 Service Providers

Such as:

Payment processors
Shipping and logistics companies
Email service providers
Hosting providers

These providers only use your information to perform services on our behalf.

3.2 Legal Requirements

We may disclose your information if required by law or to protect our rights.

4. Payment Security

We do not store your full payment details. Payments are processed securely by third-party payment providers using industry-standard encryption.

5. Data Retention

We retain your information only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent
Opt out of marketing emails

To exercise these rights, contact us at the email below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from:

Unauthorized access
Disclosure
Alteration
Destruction

However, no system is completely secure.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, contact us:

12Trybes
Email: info@12trybes.com
Website: https://12trybes.com
Address: Lagos, Nigeria

12. Nigeria Data Protection Rights (NDPR)

If you are located in Nigeria, your data is processed in accordance with the Nigeria Data Protection Regulation (NDPR). You have the right to request access, correction, or deletion of your personal data.